Hi, I’m Pippa.
With over a decade of experience in luxury fashion at renowned brands including Liberty London, Mulberry, NET-A-PORTER, and MATCHES, I've built my career on creating exceptional client experiences and developing high-performing teams.
From traditional shop floor clienteling to pioneering digital innovation in luxury ecommerce, I've experienced the industry from every angle.
Yet despite outward success, I reached a point where something felt missing. Being made redundant in summer 2024 became an unexpected catalyst for change.
Through my own transformative experience with coaching and completing my ILM Level 7 Executive Coaching qualification, I discovered a way to blend my passion for luxury retail with my desire to create deeper impact.
My Approach
Luxury service goes beyond offering high-end products; it’s about making people feel valued, seen, and understood through authentic connection.
This is the level of service I bring to my coaching and consulting work - creating meaningful experiences where clients feel truly supported and empowered.
Fashion career coaching
I help women in fashion who feel constrained by corporate structures and unfulfilled, despite their outward success, to rediscover their purpose and create a career path they love.
Through my signature ELEVATE 1:1 programme, I guide you to rediscover your sense of purpose while building a career path that honours both your ambition and financial priorities.
Personal shopping consulting
I help luxury retailers and premium fashion brands strengthen their client relationships and drive revenue growth through comprehensive personal shopping programmes.
Through tailored workshops, I empower sales teams to strengthen client relationships, optimise HNW client books, and elevate service standards, driving revenue and boosting client retention in a competitive market.